Frequently Asked Questions

AM I GUARANTEED TO GET AN APARTMENT?

​Yes, if you have 2 or less rental issues and after passing the income and criminal guidelines of the Partner Property. A few Partner Properties have further stipulations, please contact us or consult your Counselor for more details..

CAN I GET A MOVE-IN SPECIAL?

Sometimes… different Partner Properties have different rulings on this. Contact us or consult your Counselor for more details.

IS MY INITIAL FEE REFUNDABLE?

YES, for 7 calendar days or until an application is placed at any of our Partner Properties.

HOW LONG ARE THE LEASES?

Most leases are for 6 months, however, a few Partner Properties require 12. Please contact us or consult your Counselor for more details.  

WHEN ARE THE FEES DUE?

The Initial Fee is due before your application will be processed. The Risk Assessment is due a minimum of 2 days before your move-in.

HOW MUCH DOES THIS COST?

It varies… our Procedure Form lays out the rates for most people with 2 or less rental issues. Please contact us or consult your Counselor for more details.